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How to get an upgrade on Qantas

by Christopher O'Keeffe May 27, 2026 9 Comments

How to get an upgrade on Qantas

10 things to know about getting an upgrade on Qantas

Updated September 2026. Qantas changes its upgrade rules from time to time, so always check the conditions shown in your booking before spending points or money.

Getting an upgrade on Qantas has always attracted a wonderful amount of folklore. Dress like you own a vineyard. Mention your honeymoon. Arrive six hours early. Smile at precisely the right person. Perhaps acquire a minor title and hope “Lord” looks impressive on the passenger list.

None of that is a reliable upgrade strategy in 2026.

Being polite is still an excellent way to travel, and I would choose a collared shirt over a Bintang singlet in most lounges. But Qantas now has clearly defined upgrade channels. Your best chance comes from booking an eligible fare, using the right upgrade method, having higher Frequent Flyer status and choosing a flight where premium seats are less heavily contested.

Here is what actually works.

Qantas upgrades in 2026: the four main options

Upgrade option What you pay How it works When you know
Classic Upgrade Reward A set number of Qantas Points A waitlisted request on an eligible booking. It is processed before Bid Now offers. From seven days before some international flights or three days before domestic flights, depending on status; lower tiers are generally notified from 24 hours.
Bid Now Upgrade Cash, or cash plus Qantas Points You make an offer within the range Qantas gives you. Available only on selected eligible flights. Within 24 hours of departure; processing can continue until 2.5 hours before domestic flights or seven hours before international flights.
Domestic On Departure Upgrade Reward Qantas Points An eligible member checks in, then requests an available last-minute upgrade in the Qantas App. Immediately, from three hours before departure until boarding begins.
Confirmed Upgrade A fixed cash price A limited, invitation-only offer on selected bookings. There is no bidding. Within 12 hours of payment.

There is also a separate Partner Airline Upgrade option for eligible American Airlines flights. For a Qantas-operated flight, however, the four options above are the ones most travellers need to understand.

Traveller considering a Qantas flight upgrade at an Australian airport

1. Book a fare that can actually be upgraded

The first rule is the least glamorous and the most important: check eligibility before you pay.

Classic Upgrade Rewards generally require an eligible paid and confirmed ticket with a Qantas QF flight number. They are also available from eligible Economy or Premium Economy Classic Flight Rewards and Classic Plus Flight Rewards. Some QF-coded codeshares may qualify, but never assume that a QF number automatically makes every fare eligible.

The biggest trap is at the cheap end of the international fare ladder. Qantas states that international fares booked in E, N, O and Q classes, including international Economy Sale fares, are not eligible for Classic Upgrade Rewards. International Economy Sale fares are also excluded from Bid Now.

If an upgrade is central to your plan, compare three prices before booking:

  • the cheapest Economy fare;

  • an Economy fare that is eligible for an upgrade; and

  • the actual price of Premium Economy or Business.

Paying substantially more for an “upgradeable” fare is not automatically good value. An upgrade remains a request, not a reservation. Sometimes the sensible move is to buy the cabin you need—or buy the cheaper fare and accept that you may remain in Economy.

You can check the current options in Qantas Manage Booking or the Qantas App.

2. Use Classic Upgrade Rewards first when points make sense

For most Qantas Frequent Flyers, a Classic Upgrade Reward is the best starting point. It uses a fixed number of points, and Qantas processes Classic requests before waitlisted Bid Now offers. Qantas positions Classic as the better-value use of points; Bid Now can reduce the points component only by adding cash.

Once your eligible ticket has been issued, open the booking, select Upgrade and lodge the request. You can request a Classic Upgrade Reward until:

  • 10 hours before an international flight; or

  • five hours before a domestic flight.

Submit the request soon after booking so you do not forget, but do not mistake “early” for “confirmed”. Qantas does not publish a simple first-in, best-dressed queue. A request made six months out does not leapfrog every later request.

You must have enough Qantas Points when you request the upgrade and when Qantas confirms it. Keep the necessary balance available rather than spending it while the request is pending.

For some international flights, a solo traveller can also opt in to be considered for an upgrade at the airport, right up to the gate. If you request Business and Premium Economy is available on the flight, Qantas may require you to accept consideration for Premium Economy too. A gate upgrade costs the same number of points and may arrive too late for benefits such as lounge access or extra baggage.

Use the official Qantas upgrade calculator rather than relying on an old points figure in a blog post. Points tables can change.

Passenger using Qantas Points to request a flight upgrade

3. Understand how Qantas upgrade priority works

Status matters. Qantas says Classic Upgrade Reward requests are prioritised using several factors, including your original booked cabin and your Qantas Frequent Flyer tier. Higher status improves your chance, moving from Bronze through Silver, Gold, Platinum and Platinum One.

The earliest review windows are:

  • Domestic: Platinum One and Platinum from three days before departure; Gold, Silver and Bronze from 24 hours.

  • International: Platinum One from seven days; Platinum from three days; Gold, Silver and Bronze from 24 hours.

Those are review windows, not promises. Qantas can keep upgrade inventory closed even when premium seats appear to be for sale because it expects late commercial demand.

There is no published trick for jumping the queue within every tier. The useful levers are the ones you can control: status, original cabin, fare eligibility, flight demand and the number of seats your party needs.

One other detail catches people out: after an upgrade, you earn Qantas Points and Status Credits at the rate of the fare you originally bought, not the upgraded cabin.

4. Choose a quieter flight

An upgrade cannot clear without a seat, so flight selection matters.

Qantas itself recommends quieter routes, off-peak days and less popular departure times. If your plans are flexible, look at midweek flights and avoid school holidays, major events and the busiest business-travel periods. Search the day before and after your preferred date before committing.

This is not a guarantee. It is simply better arithmetic: fewer paying premium passengers and fewer competing upgrade requests can leave more room for upgrades.

Do not treat the online seat map as a cabin inventory report. An unselected seat may already belong to a passenger, be blocked for operational reasons or be held for later sale.

Solo passenger accepting a later Perth to Sydney flight beside a Boeing 747

5. Remember that one upgrade is easier to find than four

Travelling alone does not give you a formal priority bonus. It does, however, make the inventory problem easier. Qantas needs one available seat for one traveller; a family request may require several seats to open together.

For a Classic Upgrade Reward, everyone included in the request will be upgraded if it clears. For Bid Now, Qantas requires an offer for every passenger in the booking; you cannot bid for only one person.

Do not split a family booking casually just to chase an upgrade. Separate bookings can complicate seating, changes and disruption handling. If different cabins would genuinely suit your group, work that out before booking or ask Qantas what is possible for your reservation.

Traveller reading a map in a modern Premium Economy cabin

6. Consider Premium Economy as insurance, not a trick

On a long flight, Premium Economy can be a sensible middle ground. You are buying a journey you can tolerate if the Business upgrade never appears, while starting from a higher original cabin—one of the factors Qantas says it considers when processing Classic Upgrade Rewards.

That does not make Premium Economy a secret passage to Business. Buy it because the extra space and service are worth the fare to you.

I once booked Premium Economy only for an aircraft change to remove that cabin entirely. Qantas moved me to Business. It was a lovely outcome, but it was an operational solution, not a repeatable method. The next aircraft change could just as easily produce a less exciting result.

7. Use Bid Now carefully

Bid Now can be useful when you do not want to spend a fixed block of points or when a Classic Upgrade Reward is not your chosen route. On an eligible flight, Qantas gives you a minimum and maximum offer range. You can bid with cash, or with cash plus points if you are a Qantas Frequent Flyer.

There is no reliable “winning bid” formula. Qantas considers cabin availability, the number of offers, the amount offered and other factors at its discretion. Bid only what the better cabin is worth to you, not what a website claims will definitely win.

Important Bid Now rules include:

  • Classic Upgrade Reward and Bid Now requests cannot be active at the same time.

  • Classic Upgrade Rewards are processed first.

  • International Economy Sale fares and Qantas Group Travel bookings are ineligible.

  • An offer must cover every passenger in the booking.

  • You can change or cancel an unconfirmed offer until five hours before a domestic flight or 10 hours before an international flight.

  • Wait for Qantas to accept or reject the bid before checking in; Qantas warns that checking in first may prevent the upgrade from being confirmed.

  • If an accepted upgrade is later voluntarily cancelled, or you fail to board, the Bid Now payment may be forfeited.

The original fare conditions still apply after a successful bid.

Passenger adjusting a Bid Now flight-upgrade offer

8. Try a Domestic On Departure Upgrade in the app

The old advice was to hover near a lounge desk or attack a self-service kiosk at exactly the right moment. In 2026, the cleaner process is in the Qantas App.

Domestic On Departure Upgrade Rewards are available to Platinum One, Platinum, Gold, Qantas Club and Points Club Plus members on eligible paid and confirmed Australian domestic Qantas flights. After checking in, look in the app from three hours before scheduled departure until boarding begins.

If the Request Upgrade option appears and a seat is available, the result is confirmed immediately. If the option is not available, Qantas says there are no seats available for a last-minute upgrade.

Some requests involving eligible family members on a different booking, unaccompanied children or passengers requiring mobility assistance must be handled at a domestic Qantas Club or Business lounge. For the ordinary solo request, start with the app.

Traveller receiving a domestic on-departure upgrade confirmation

9. Watch for a Confirmed Upgrade offer

Confirmed Upgrades are an important addition to the 2026 picture. They are exclusive, limited offers for selected bookings at a fixed cash price. If your booking is eligible, the offer may arrive by email or appear in the Qantas App.

There is no auction and no status-based waitlist: you decide whether the quoted amount is worth paying, and Qantas says confirmation arrives within 12 hours of payment. Offers are time-limited and subject to availability, so read the conditions before accepting.

Compare the offer with the original difference between cabins. A fixed-price upgrade can be appealing, but the fare rules of your original ticket continue to apply.

10. Treat a free operational upgrade as luck

Complimentary upgrades still happen, but there is no dependable way to manufacture one. They are generally operational decisions made when an airline needs to solve a seating, aircraft or load problem.

Years ago, on a Singapore–Sydney flight, the child behind me kicked my seat with the persistence of a small rhinoceros. I quietly asked the Customer Service Manager whether I could move anywhere. After take-off, he moved me to Business. I was a Gold Frequent Flyer, there was a genuine problem and a seat happened to be available. The useful lesson is to explain a real issue politely and let the crew choose the solution—not to invent a complaint and demand 1A.

Cabin manager inviting a passenger forward after a disrupted Economy journey

On another trip, I was travelling alone with no checked bag and volunteered to take a later Perth–Sydney flight. In the Boeing 747 era, that ended with a Business seat on the later service. Again, that was an airline solving an operational problem. Volunteering today does not create an entitlement to an upgrade.

These stories are memorable precisely because they are unusual. They are not a system.

Qantas upgrade myths that refuse to die

The myth The 2026 reality
Dress smartly and you will be upgraded Neat clothing is pleasant; it is not a published priority factor for a Classic, Bid Now or On Departure upgrade.
Mention a birthday, honeymoon or impressive title Celebrate freely, but these do not move a points request up the waitlist.
Arrive at the airport extremely early Early arrival may reduce your stress. It does not override status, cabin, eligibility or inventory.
Ask the check-in agent for a free upgrade Staff can solve genuine operational issues, but the airport is not a complimentary-upgrade counter. Eligible domestic travellers should use the app for an On Departure Upgrade Reward.
An empty-looking seat map means upgrades will clear Seat maps do not show Qantas's upgrade inventory or forecast commercial demand.
Being friendly guarantees special treatment Be friendly because staff are people. Courtesy is not a payment method.

A practical Qantas upgrade plan

Before booking

  1. Check that the flight has a QF flight number and is operated or otherwise eligible for the upgrade method you want.

  2. Confirm the fare class is upgradeable—especially on an international sale fare.

  3. Compare the upgradeable fare with the cost of buying Premium Economy or Business outright.

  4. If possible, choose a quieter day, time or route.

  5. Book a cabin you can live with if every upgrade request fails.

After ticketing

  1. Open Manage Booking or the Qantas App.

  2. If eligible and the points represent good value, submit a Classic Upgrade Reward.

  3. Opt in for consideration at the gate on an eligible international solo booking.

  4. Keep enough points in your account until departure.

  5. Turn on Qantas email, SMS and app notifications.

In the final 24 hours

  1. Check the app and your messages for the result.

  2. If using Bid Now, do not check in until Qantas has accepted or rejected the offer.

  3. For an eligible Australian domestic flight, check in and look for an On Departure Upgrade from three hours before departure.

  4. If the upgrade clears, recheck your seat, lounge eligibility, baggage and any special meal request.

Frequently asked questions

Can I get a free Qantas upgrade at check-in?

It can happen for operational reasons, but there is no public, reliable way to secure one. On eligible domestic flights, qualifying members can instead request a points-based Domestic On Departure Upgrade in the Qantas App.

Is a Qantas points upgrade guaranteed?

No. A Classic Upgrade Reward is waitlisted and subject to capacity. Even a premium seat still being sold does not mean Qantas will release it for an upgrade.

Does requesting an upgrade earlier improve my priority?

Lodging it early ensures you do not miss the deadline, but Qantas does not describe Classic Upgrade Rewards as a simple first-in, best-dressed queue. It identifies original cabin and Frequent Flyer tier among the factors used.

Can I have both a Classic Upgrade Reward and a Bid Now offer?

No. Qantas says the two requests cannot be placed at the same time. Classic Upgrade Rewards are processed before Bid Now offers.

Can Bronze Frequent Flyers be upgraded?

Yes. Bronze members can request an eligible Classic Upgrade Reward, but higher tiers have greater priority. Bronze, Silver and Gold international and domestic requests are generally reviewed from 24 hours before departure.

Will an upgraded ticket earn Business Class Status Credits?

No. You earn Qantas Points and Status Credits based on the fare originally purchased.

Does a successful upgrade include lounge access?

If the upgrade is confirmed before check-in, Qantas says you receive the higher cabin's day-of-travel benefits, including lounge access where available. A successful Domestic On Departure Upgrade also includes access to the relevant domestic Qantas lounge. A gate upgrade may be confirmed too late to use every benefit.

Can I upgrade a Qantas reward seat?

Eligible Economy and Premium Economy Classic Flight Rewards and Classic Plus Flight Rewards can be considered for Classic Upgrade Rewards. Check the specific booking because eligibility and capacity controls still apply.

Can I use Qantas Points to upgrade another airline?

Qantas now offers Partner Airline Upgrades on selected eligible American Airlines flights. That is a separate process from upgrading a Qantas-operated service.

The bottom line

The best Qantas upgrade strategy in 2026 is pleasingly unromantic:

  1. Buy an eligible fare.

  2. Use a Classic Upgrade Reward when the points value works for you.

  3. Choose lower-demand flights where possible.

  4. Use Bid Now only at a price you would be happy to pay.

  5. Check the app for a Domestic On Departure Upgrade if you qualify.

  6. Watch for a fixed-price Confirmed Upgrade invitation.

  7. Treat any free operational upgrade as a delightful accident.

Dress well if it makes you feel good. Mention the honeymoon if you are excited. Be kind to the airport and cabin crew because travel is better that way. Just do not confuse any of those things with the actual upgrade system.

May the wind be at your back—and a glass of bubbly be in your hand.

This guide reflects Qantas information available on 4 September 2026. Eligibility, points requirements, processing and benefits can change. Check the conditions attached to your booking and the latest Qantas flight upgrade information before acting.

Written by Christopher O’Keeffe
Managing Director of Mapworld and specialist in maps, navigation and cartographic products. 

AI transparency: This article was prepared under the authorship and editorial control of Christopher O’Keeffe using AI-assisted research, drafting or production tools. Its substantive content was reviewed and approved by the author. Mapworld retains editorial responsibility. Read our Content Policy.

Christopher O'Keeffe

 

 

 





Christopher O'Keeffe
Christopher O'Keeffe

Author


9 Responses

Grace
Grace

March 13, 2022

I am going to travel between Sydney and Oxford on a monthly basis (yes monthly). Unfortunately the scholarship at Oxford University doesn’t cover travel expenses (can’t be too greedy), so I’ll be paying economy class tickets out of my own pocket.

Question is whether I travel with Singapore Airlines or Qantas. My ultimate aim is to get upgrades as often as I can. I read Singapore Airlines hardly give any free upgrades (never happened to me), while I have personally been upgraded by BA and Qantas before. Is it true that KrisFlyers won’t have free bubble as often as other airlines?

Christopher O'Keeffe
Christopher O'Keeffe

September 04, 2019

Hi Finola,

I believe there are two options you might try. The first is to request a Classic Upgrade Reward, which you do through the manage booking section of the Qantas website. You will need to make sure that the Frequent Flyer account has the necessary number of points for the upgrade from when the request is placed until when / if the offer is accepted. If you go this option unless you are a Platinum or Platinum One Qantas Frequent Flyer you will not know whether you are successful until 24 hours before the flight.

The second is to try the Bid Now Upgrades that are by invitation only. To see whether your friend qualifies she can check https://www.qantas.com/travel/airlines/upgrade/global/en
If she is eligible and is invited to make an offer then she can use a combination of points and her nominated card if she is a Qantas Frequent Flyer or just money on her nominated card if she is not.

I hope these give you some ideas to try.

All the best,

Christopher

Finola McMahon
Finola McMahon

September 02, 2019

A friend who has recently flown return to South America & now to Manila on QF. is keen to upgrade from Y to Premium. Problem is that
as a Chaplain covering Oceania her tickets are booked from Rome. Having flown Premium to Santiago would like to do so again. HOW can she request or pay for upgrade. Thank you SO much

Sir Kenneth Roberts
Sir Kenneth Roberts

July 23, 2018

Most interesting clues I shall use to see if I can upgrade for my flight Brisbane to Guadalajara and return commencing on August 5th 2018. Have been a Platinum FF member when working, but after retirement was arbitrarily down graded to Lifetime Silver member. Am using this flight to celebrate attaining my 80th birthday at the end of July and hopefully shall receive the three times FF Points Award promised.
Many thanks
Sir Kenneth Roberts

Christopher O'Keeffe
Christopher O'Keeffe

July 06, 2017

I have tracked down the book I was telling Carol about, it is called Air Mail: Letters from the World’s Most Troublesome Passenger and you can pick up a copy from Amazon at https://www.amazon.com/Air-Mail-Letters-Troublesome-Passenger/dp/1843172798 it is a truly brilliant read!

Christopher O'Keeffe
Christopher O'Keeffe

July 06, 2017

Hi Carol,
I am very sorry to hear that Qantas did not look after you properly, I think it may be worth writing a letter addressed to Allan Joyce letting him know about your experience and asking if there is anything he can do to make up for it. Now whilst I do not believe Allan Joyce will deal with the letter personally his PA might and they would have some serious clout. The reason I think this is worth a shot is that there is a brilliant book called Air Mail, written by an English comedian, Terry Ravenscroft, the premise of the book is that the writer wrote letters to airlines complaining about some aspect of a fictitious trip and during the following correspondence his letters would become more and more outrageous until the airline would stop responding. It is one of the funniest things I have ever read and will try to track a link down to it. But the reason I mention this is that it gave a brilliant insight into how different airlines approached customer retention. Out of all the airlines he wrote to British Airways was the only one to offer to buy him a new pair of shoes and the fact that he started by writing to the chairman seemed to result in a very quick resolution, so this might be worth a shot.

Christopher O'Keeffe
Christopher O'Keeffe

July 06, 2017

Hi Tony,
Thank you very much for your comment, I was not aware that Qantas would pick higher tiered Frequent Flyers from a lower cabin and skip them through Premium straight into Business rather than upgrade the lower tiered Premium Economy passengers. Though I think I saw something similar on a flight from London to Singapore once when the passenger in front of me had their Economy ticket replaced with a First class boarding pass at the gate – he did have a gold Executive Club bag tag hanging off his carry on so that was probably the reason. I loved your upgrade on Virgin, jumping Business all the way to First is awesome, the only time I got bumped to First, I was suffering from a cracking hangover from a works leaving party the night before and could not face the hair of the dog, so did not really make the most of my windfall.

Carol Moreland
Carol Moreland

July 06, 2017

Interesting yet my experience with Qantas is near on 180* different. Just asking for as much leg room as possible (I’m 6’6") and they put me in center seat with entertainment control box under seat in front of me so I don’t even have minimal leg room. When I have asked for relocation because adult (?) in front of me kept shoving their seat back into my knees – they relocated them to business because he couldn’t lay his seat back as my knees were 100 mm into the back of his seat even after he was relocated. Hint to Qantas if they had relocated me he could have payed his seat back and I would not still be telling everyone how poor QF service is. I am Silver FF and my partner is Gold with Qantas Club membership which makes no difference. Why do I fly Qantas? Not because they are good yet better than other options at the time. I used to be a QF loyal until I noted how they repay that loyalty.

Tony Lloyd
Tony Lloyd

July 06, 2017

Hi Christopher
I like you always choose to fly internationally in Premium Economy ( mainly Qantas ) because if I dont gt my requested upgrade then Premium Economy is not too bad . However your comment about upgrades ( with Qantas ) is not exactly true . Upgrades to Business from Economy or Premium Economy are chosen in status order . In other words a Silver member in Economy will get an upgrade before a Bronze member in Premium Economy . Its just that the upgrade from Economy will cost you more points than an upgrade from Premium Economy . All your other points are spot on . My wife and I once got an upgrade to 1st class on Virgin Atlantic when we complaned about being seated separately in Premium Economy on the first leg on our flight home from London . The only way they could seat us together was in 1st Class . We certainly enjoyed the unexpected French Champagne !! . Enjoyed reading your article . Happy travelling

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