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Free Shipping Australia wide

for orders over $75.00

$7 Postage Australia wide

Express Post excluded

Secure Payment Processing with eWay

Policy

🛒 Ordering Information

At MAPWORLD, we make ordering easy, secure, and fast. Whether you prefer to shop online or by phone, we aim to ship all in-stock items within 24 hours of order confirmation.

📞 Phone Orders

You’re welcome to place an order over the phone.

📱 Phone Number	(08) 9322 5733
🕒 Phone Hours	Monday – Friday, 10:00 am – 12:00 pm AWST
💳 Accepted Cards	Visa, MasterCard, American Express

🌐 Online Orders

Order anytime at www.mapworld.com.au. Our secure checkout uses encrypted servers to protect your personal and payment information.

🔐 Secure Checkout	Yes (SSL encrypted)
🛒 Order Tracking	Available with express option

💳 Payment Methods

We accept a variety of convenient and secure payment methods.

💰 Accepted Payment Options
✅ PayPal
✅ Visa
✅ MasterCard
✅ American Express

💡 All prices are in Australian Dollars (AUD) and include GST.

📦 Shipping & Delivery

🚚 Shipping Method	Australia Post (standard or express) / Courier
🕓 Dispatch Time	Within 24 hours for in-stock items
⏱️ Delivery Estimate	5–10 business days (may vary by location)
🚀 Express Option	Available at checkout for urgent orders

📍 Remote and regional locations may experience longer delivery times.

🔁 Back Orders

If any items in your order are temporarily out of stock:

📦 Option 1	Ship available items immediately and send the rest later
⏳ Option 2	Wait and ship the entire order once all items are in stock

We’ll contact you by phone or email to confirm your preference.

🔄 Returns & Refunds

We want you to be completely satisfied with your purchase. If something’s wrong, we’re here to help.

🔧 Eligible Issues	Damaged, faulty, or incorrect items
⏳ Return Window	Within 90 days of purchase
🔁 Your Options	Refund, replacement, or repair
🚚 Return Shipping	Covered by MAPWORLD if the return is approved

📧 Email: orders@mapworld.com.au

⚠️ Change of Mind Returns

Returns due to change of mind are subject to approval and must meet the following conditions:

ℹ️ Policy	Change-of-mind returns are accepted at our discretion
💸 Restocking Fee	10% of the total order value
🚚 Return Shipping	Customer is responsible for postage
❌ Shipping Costs	Original shipping costs are non-refundable

📬 How to Return an Item

📧 Contact us at orders@mapworld.com.au to request a return.
📦 Repackage your item securely (use original packaging or equivalent).
🔎 Send via tracked post and email the tracking number to us.
🏷️ Return Address:

MAPWORLD Unit 2 / 14 Whyalla Street Willetton WA 6155 Western Australia

⚠️ We are not responsible for returns lost in transit without tracking.

📦 Damaged Goods Policy

Please inspect your order upon arrival. All items are carefully checked and packed to professional standards. If your parcel arrives damaged, please contact us immediately so we can make it right.

If you have any questions, don’t hesitate to reach out to us at orders@mapworld.com.au — we’re always here to help.