🔒 Mapworld Privacy Policy

Your privacy matters to us at Mapworld. This Privacy Policy outlines how we collect, use, and protect your personal information. By visiting and using our website, you consent to the practices described below.

📥 What Information We Collect

Mapworld may collect and store the following types of personal information:

• Personal contact details — Name, address, phone number, fax number, email address

• Demographic data — Age, region, general preferences

• Transaction records — Purchase details, product types, amounts, transaction dates and times

• Website usage — Pages visited, interaction history, and browsing behaviour

• Newsletter subscriptions or service sign-ups

• Other information you voluntarily provide through forms, correspondence, support requests, or surveys

We collect this information through:

• Direct input (e.g., checkout, registration, contact forms)

• Correspondence (email, phone, fax, post)

• Website interaction and analytics

🛠️ How We Use Your Information

Your personal information may be used to:

• Operate and administer the website

• Personalise your browsing and shopping experience

• Process and deliver orders

• Manage your subscriptions or service registrations

• Provide customer support

• Issue invoices and manage payments

• Send important updates or marketing communications (with your consent)

If we share information with trusted agents or subcontractors (e.g. couriers or payment processors), they are required to treat your data in accordance with this policy.

We may also disclose your information:

• When required by law

• To comply with legal proceedings

• To protect Mapworld’s legal rights or respond to legal claims

🛡️ Security and Credit Card Protection

We take data security seriously and partner with eWAY for safe online transactions.

Your credit card and payment information:

• Is protected via SSL encryption (Secure Socket Layer)

• Is never stored in full on our systems

• Is processed securely through eWAY’s bank-grade infrastructure

About eWAY:

• An authorised third-party processor for major Australian banks

• All transactions are performed under 128-bit SSL encryption

• No third party (including Mapworld) can view your complete credit card number

• eWAY does not access or hold your funds — payments are transferred directly to Mapworld

For more details on eWAY’s secure systems, visit www.eWAY.com.au

🔁 Accessing and Updating Your Information

You may update or correct your personal details at any time by contacting us.

📧 Email: support@mapworld.com.au

If you no longer wish to use our services, we can also help you deactivate or delete your account data, subject to legal and financial retention obligations.

📦 Orders and Billing

When you place an order, we collect relevant personal and payment details to:

• Process your payment securely

• Fulfil and ship your purchase

• Provide updates and support as needed

If there’s an issue processing your order, we’ll use this information to contact you directly.

⚖️ Legal Disclosures

We may disclose your personal information:

• To comply with Australian law

• If required by a subpoena, court order, or other legal process

• To protect our rights, property, or safety

🔄 Policy Updates

We may update this privacy policy periodically. Changes will be published on this page. Please check back occasionally to stay informed about how your data is protected.

🌐 Third-Party Sites

Our website may contain links to other websites. Please note:

Mapworld is not responsible for the privacy practices or content of external sites.

📬 Contact Us

For questions or concerns about this policy or how we handle your data, please get in touch:

Christopher O’Keeffe
Mapworld
📍 Unit 2 / 14 Whyalla Street, Willetton 6155, Western Australia
📧 chris.okeeffe@mapworld.com.au