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FAQS
Question:
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What are MAPWORLD's accepted forms of payment?
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Answer:
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MAPWORLD online accepts Paypal, Afterpay,American Express, Visa & MasterCard. If you would like to pay with Direct Deposit please contact us on 1300 795 697 and the team will be happy to assist.
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Question:
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Does MAPWORLD sell maps of places other than Australia?
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Answer:
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Yes MAPWORLD stocks a huge range of international maps as well as Travel Guides and Accessories to make your trip the best experience it can be.
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Question:
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What brands of GPS and software does MAPWORLD stock?
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Answer:
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MAPWORLD is a Premium HEMA NAVIGATOR Dealer. By concentrating on high quality GPS brands aimed at the Off-Road market, we can offer a superior service.
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Question:
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I can't seem to find what i'm looking for on your website. Can I specially order?
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Answer:
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MAPWORLD is more than happy to try and track down a specialised product for you. Just phone or E-mail our store, and our friendly staff will be more than happy to help you.
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Question:
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Does MAPWORLD Lay-By?
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Answer:
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We are more than happy to Lay-By any items over $100 for up to 3 months.
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Question:
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What is MAPWORLD's refund policy?
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Answer:
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In the event that you have received a damaged, faulty or incorrect item Map World is happy to offer you your choice of either a refund, repair or replacement within 90 days of purchase. In the event of product needing to be returned the freight will be paid by Mapworld.
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Question:
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How long do ONLINE purchases take to arrive?
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Answer:
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Items in stock are normally dispatched from our warehouse within 1 business day of ordering. Please now allow, in COVID times, 10 -12 business days after dispatch for delivery by standard post to reach you. If the product you require is not immediately available we will contact you to advise of delivery timing.
If you need faster delivery please choose the Track / Express option which normally arrives in 3-5 working days
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Question:
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Can I buy a MAPWORLD gift voucher?
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Answer:
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We can arrange a Gift Voucher up to any value you like. A perfect gift for the traveler, Geographic enthusiast, or for that special someone you're just not sure what to buy.
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Question:
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How do I set up a corporate account?
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Answer:
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Corporate accounts are established for customers who order more than $5000.00 per year. All you need to do is send through your company details, including ABN, Contact Name, Phone, Fax & E-mail. We will set up the account for you. Then, anytime you wish to place an order, just send us through a company Purchase Order and we'll dispatch it the next day.
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Question:
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I own a courier company and need a map of just my region. Can you make something to suit my needs?
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Answer:
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Yes. We can custom make a street level map, of just your territory or region. We can also add different information like street listing, a 5km range ring, or shaded territory areas. We can blow it up to the size you require, and even organise framing or hang rollers. Just use the current UBD map grid as a guide and let us know what area your after.
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